Frequently Asked Questions (FAQs)

Silicone is a highly durable, safe alternative made by adding carbon and/or oxygen to silicon (sand), whereas plastics are by-products of oil. Studies show that using plastic feeding products can result in microplastics leaching into food and liquids. Furthermore, while many plastics claim to be BPA-free, they often use harmful alternative chemicals like BPS and BPF. Our products are made from 100% food-grade silicone, completely bypassing these harmful properties and ensuring zero plastic contact for your baby.

Yes. Safety is our ultimate priority. All relevant Cubkins products are rigorously tested and BIS Certified (IS 9873) to meet and exceed the strictest Indian safety and quality standards. Where BIS Certification is not mandated our products are made from US FDA Approved materials keeping international safety standards in check.

Yes. Our self-feeding spoons are crafted from premium 304 Grade Stainless Steel, making them highly durable and rust-resistant. They are paired with soft, 100% food-grade silicone handles. This combination allows for easy scooping while providing a comfortable, ergonomic grip that is gentle on teething gums.

Our baby wipes are formulated with pure water to ensure they are completely safe, gentle, and non-irritating on your baby's delicate skin, without the use of harsh chemicals or unnecessary additives.

Our smart temp-sensing breast milk storage bags feature a built-in heat indicator that changes color to let you know when the milk has reached the optimal feeding temperature. This takes the guesswork out of warming up milk and ensures it is perfectly safe and comfortable for your baby before feeding. They are pre-sterilized, BPA-free, and safe for both freezing and thawing.

For the strongest possible hold, ensure both the suction base and the highchair tray or table surface are completely clean, dry, and free of any grease or soap residue. Press down firmly in the center of the bowl or plate to push out trapped air and create a vacuum seal. They stick best to smooth, flat surfaces like plastic, glass, or polished stone.

Our 100% food-grade silicone products are exceptionally easy to clean. They are dishwasher safe (top rack recommended) and can be easily washed by hand using warm, soapy water. For sterilization, you can safely boil them in water for 2-3 minutes. Avoid using abrasive sponges or harsh chemical cleaners to maintain the integrity of the silicone.

We accept all major Credit and Debit cards, Net Banking, and UPI payments (Google Pay, PhonePe, Paytm, etc.) for a seamless checkout experience. We also offer Cash on Delivery (COD) across most pin codes in India.

We are a proud Indian startup operating out of Mumbai, Maharashtra. We process and ship orders across India. Standard delivery typically takes 3 to 7 business days depending on your location. For more detailed timelines, please refer to our Shipping Policy.

Once your order is dispatched from our fulfillment center, you will receive a tracking link via email. You can use this link to monitor your package's journey directly to your doorstep.

We offer a streamlined return and exchange process for unused items in their original packaging. If you face any issues with your order, please initiate a request within our specified return window. For the exact steps and eligibility requirements, please review our full Return, Refund & Exchange Policy.

Cubkins is dedicated to providing premium baby safe products. We believe in creating safe, highly functional, and aesthetically pleasing products that parents can trust. Read more about our journey on our About Us page.

We are here to help! You can fill out the contact form on our Contact Us page, or email us directly at connect@cubkins.com. We aim to respond to all queries as swiftly as possible.